Sara Hogue, a very nice supervisor there said that my broker DOCUMENTED THE RECORD, that my deadline to send in margin monies was 4pm eastern the 27th. requirements. I cannot even sign in and see the progress of my shares. I currently like to attend Fidelity’s financial webinars like socially responsible investing to options. You can have your traditional 401(k), and 403(b) accounts still. I transferred my HP 401k account to Fidelity managed funds business January 2018. I also winter in Mexico does that make me me Mexican, according to Fidelity it does.I have been with Fidelity since 1985 I am now retired. I never had a 401(k) because I thought my employers did not match, it was not that attractive. by Micky, by CJ Williams, What U have read about Fidelity Investment customer reviews 100% Truth. by brandonestr, Fidelity is a top provider of mutual funds and ETFs for retirement investing and gives Fidelity IRA account holders access to those funds with no trading fees. I just opened my bank a few weeks ago, and I get eStatements. This is inexcusable on Fidelity’s part considering this is the exact situation that I wanted to avoid and specifically discussed with Fidelity.Although promised the Managed funds person would contact me, that too never happened as promised. Pros: A very disappointing relationship with Fidelity and it's service standards. it is sad. Customer Service Reps stink, one say one thing the next cotridicts the last. period . Both Vanguard and Fidelity are retirement powerhouses — their brokers’ funds line many 401(k)s, and Fidelity is the leading 401(k) record-keeper. Fidelity is stuck in 1960's technology as a way to make it near impossible to access your funds. I used to be able to see how much I had in a fund and if it had gone up. After a LONG time of asking for a Supervisor or Manager, finally I was connected with a manager. Now all I want is to get out. - Watch list limits are easily met, and getting to watch lists and adding stocks are multiple clicks. Anyone arse view a history of transactions made on the. Each year, Fidelity will contact you and review your profile information. Another guy came out of the back and treated me like I was a nuisance. In the Fidelity IRA Roth review, we learned the main difference between a Fidelity Roth IRA and a Fidelity traditional IRA is whether you pay taxes upfront or in the future. 1 Minute Review. Disclaimer: ACM MEDIA LLC provides reviews of services based on our personal opinions. 6/8/2020. The desk attendants are really sweet when tell you to go on line to find out more. Bitcoins square measure also scarce and become more tall to obtain over time. This never happened. Going to move to E-trade, by W A Jones, My account was not trading on 'real time' for months. Cons: See Review. I have never been told what to do, just provided with the information I needed to help me with my decision making. Cannot find any other explanation to this weird behavior. $49.95 to sell if sold within 2 months, $0 otherwise, stocks, bonds, mutual funds, options, commercial paper, UITs, ETFs, $2,500 ($0 for Rollover IRA; $2,500 or $200 per month for ROTH and Traditional IRA), Fidelity outbound full account transfer (ACAT) fee, Fidelity outbound partial account transfer fee. They talk as if they are your boss and you are relying on them for their services. A COMPLETE WASTE OF CLOSE TO AN HOUR. Fidelity Investment Advisor Pros & Cons I am going to report them to Fidelity management. Be forewarned and do business elsewhere. Try calling the 800 number or even the assigned relationship VP. She was and IS the beneficiary BY NAME. Incompetent. He listed me, his only child, as "contingent beneficiary" in the event of the primary beneficiary's death...which HAS NOT HAPPENED. It seems as Fidelity doesn't pay much attention to terminated accounts with 0 balances. They clearly are not serving their customers. Fidelity Review Summary With many strengths and few weaknesses, Fidelity is hard to beat. So, this is one of most insane and stupid experience I had with any bank accounts I had open with other brokers, Forex, etc.Stay away from them, by John R, Cons: tHE BROKERS ARE EXTREMELY INCONSISTENT WITH INFO THEY GIVE ME...AND THEY CLOSED MY ACCOUNT EVEN THOUGH i HAVE PAID FOR SHARES IN IT....VIOLATION OF sec AND finra. It seemed funny when I was trying to find my account, every time I called I had to talk to a different person. I want tax-free withdrawals. I got annoyed at their exhaustive list of personal questions I must answer every time I called in. Stay away from them. Absolutely horrid customer service. Roth IRA. 12/16/2020, Cons: Impossible to get a human on the line. After 83 years I am happy to say thank you to Fidelity as they have said “thank you” to me so often. if you go to arbitration you are wasting your time. Funny, all was normal UNTIL the account was funded.NOW Fidelity takes it upon themselves to hold her money and to not answer any questions. Some of them and especially supervisors are rude. Well I do because I am now forbidden to use my cash account. Take a gay friend with you who is a client and see for yourself. by Manjeera P, Which is pathetic. It was the "Go to site for clarity and Fidelity", It has turned in to a Junk status operation concealing data. This definitely determines my future investments with Fidelity. 4/29/2020. Mutual fund turnover rates are extremely high as well. We may be compensated by the businesses we review. I faxed it. by Wooten Epes, by Bill McAndrew, Regret to be their customer. by kingmaestro7890, Because of contracts, they could not negate my retirement account, but we had to find a different home for the brokerage account, which still is something of a problem. Highlights include a long list of no-transaction-fee mutual funds as well as commission-free trades for U.S. stocks and ETFs, among other investments. The Fidelity 1099 showed them as taxable; their explanation was "We don't know if the organizations are actually qualified nonprofits. Some of the broker's rivals outperform it on some issues; but overall, Fidelity is not easy to beat. All I wanted was simple transaction. But nothing happens. by Roger Goddard, If it were not for their large team of corporate lawyers, I would pursue suing them since they have cost me money but sure they would just bury the little guy with lawyer fees. Some of the reps are kind but mostly are not. Username For U.S. employees, your username (up to 15 characters) can be any customer identifier you've chosen or your Social Security number (SSN). From usability to cost, trade experience to order types, and everything in between. That did not translate into what was purchased for me in my Fidelity managed account.50% of my portfolio was invested in funds with a Morning Star risk rating of 6 which accounted for 85% of my loss! 6/21/2020. We have 2 IRA accounts, annuities and self managed accounts with them. They lied to me when they gave me a deadline of April 27th, by 4pm eastern and when I sent the margin monies the morning of the 27th...they had CLOSED my account when SEC and FINRA regulations and Fidelity's own rules state the worse they can do is FREEZE YOUR ACCOUNT for 90 days....so when the $8,575 I wired that morning hit the account they had just closed it AND THEY WIRED THE MONIES BACK TO ME. Fidelity did nothing to help me and when I told them that I had cancer and needed to get my affairs in order, it meant nothing to them. I lost nearly $200,000 because my position went up big but Fidelity took it upon themselves to sell my position on the 2nd day of Margin because they were scared.The stock peaked at 38 dollars from where I purchased however I was no longer in it because Fidelity and the clowns or what they call Margin Specialists sold my shares . I called them the day after (an hour behind the line) and they told me that all the documents are somehow not readable and I need to send them again. The rep, Glenn came back on the phone and I was told all the forms have been received, and ARE PROPERLY filled out. She is 89 years old, has Altzhiemer and does not understand the stupid questions they ask.Bear in mind Fidelity Rep. was well aware I was doing this for my Mother. She died five years ago. Fidelity is a very conservative company, a plus for a financial firm. How can you compare assets of 29 yo individual to assets of a company or a 50 y.o. Until recently, I didn't have any issues with them. Interefere in customer accounts ,cry at evry foul ,sell stocks 1 day after bought. I had some hard times due to medical issues and medical bills where I missed some work and got behind on my mortgage. I don’t have checks. Published September 28, 2020. He left this IRA to his spouse BY NAME as beneficiary, even after they were divorced 15 years before he died. I HAVE DONE BUSINESS WITH MANY OF THE LARGE INVESTMENT HOUSES AND WILL NEVER DO BUSINESS WITH FIDELITY. !We are currently shopping for a real wealth management company as I make much more than that with my money in two on-line banks (1.8%)! . As a Fidelity active trader, there have been times where I just cannot access the market. I called 2:49 on 11/26/2019 to follow up on the account being closed and I received confirmation via the Secure Message Center online the SSI information was received.I NOW see the account is FUNDED, the transfer has occurred.During this call the rep, "Contacted the back office" to confirm all was now again in order, And ask why the account is STILL closed. And then to say it’s an additional 4 to 7 business days to process if I’m ever even able to link my bank — unacceptable. Forgot to mention you first have to fill out the form and send it by mail just to get approval. This is, Fidelity terminates the account but keeps the account active and allows the account holder to use the customer service web site. I have used Selftrade but that has now become pathetic. Fidelity SEP IRA Review. Pros: Really nice but don't care enough to solve the problem... Cons: THEY KEEP YOU OFF REAL TIME TRADING!!! This company is the worst and investors need to stay away as once you entrust your funds, they are in control, not you any more. by George, by Brandon, I called Fidelity. I'm going to make sure that EVERYONE I can tell is warned about this DISHONEST sneaky underhanded company (Fidelity) using every source I van find (print and social media) and word of mouth. I was performing between 8-12 % annually and they were a meager 4%I complained and all I got were excuses actually for a time They were losing my core money finally pulled about almost a 500k dollars out and went to Ameritrade and invested the $$ in a Vanguard index fund so so far 6 months I'm up 12% so do not let Fidelity invest your money after paying for their expertise (LOL) you'll barely beat inflation, by C Dawson, TWO family members. Why call it Customer Service if actually contacting them is so difficult and there is no actual "service"? I needed a rep to verify a purchase and was put on hold for more than two hours. So what, I can’t use Fidelity? SO which was lying ? Make you lose hair if that's what you want. by Tim Routch, I would not recommend this company to anyone.They cost me severe thousands by not properly investing my managed money in a timely manner.Plus there is always a long waiting time on phone.Since The error was totally a management error, they refused to recognize that gross mismanagement of my funds and correct their mistake. Cons: Customer Service Reps stink, one say one thing the next cotridicts the last. Fidelity is very difficult to deal with from contacting a pulse to the agents capable of performing what you need them to do, The call in centers have poorly trained service reps and not at the knowledge level that i want handing my funds.They love to advise of the penalties if any so they scare you into leaving your funds with them and the lack of access to your MONEY , well that's how they make there living. 10/21/2020. Which I didn't qualify. Waited 33 min, nobody answered. 12/9/2020, Fidelity has really bad customer service, you might be waiting an hour in the queue. They should be investigated. I had the worst experience with Fidelity. IRA owners can monitor their progress, schedule deposits, review account activity or review their holdings online, but cannot buy and sell individual investments on their Fidelity Go accounts. Horrendous customer service. Fidelity treated me like a piece of dirt after closing my account, which by the way is still active and I have paid shares in it with an active account number. by Mark E., It constantly freezes and I've had multiple occasions where positions have disappeared or been incorrect. Traditional IRA. Now, I am getting harassing calls for no reason whatsoever, which is making me feel like my Father died yesterday...again and again, every day, when they have no reason to call me EVER. I had to call and I did. On Friday they told me it be done by next Monday. Also the UI could use a bit of an update, especially if you want to attract the younger generation. STOP! 5/23/2020. Searching for the best retirement account may not be your favorite activity, especially when you have a business to run. Wondering if I shouldn't have stuck with them. I asked him to print out this information and he refused. It's not a trust investment company to invest with. If you’re not sure whether to choose a SEP IRA or a cash balance plan, give us a call today. by C-Simian, I have tried many other Investment companies over the last 20 plus years for quality research information. Submitted request for a return tel call from a annuity Rep. Never came. Never, never encountered a problem, the opposite, encountered great service all that time. What investments can clients make through Fidelity? What has happened.? Rep immediately blamed my computer. It's a big scam. 11/27/2019. Cons: If you are not gay, they will find excuses not to help you and tell you to go on line. To be placed in my outside mail box, outrageous. We had one advisor in Oak Brook Illinois for many years, and now one in Naples Florida for many years. Their own agent is the one that told me the amount was correct and SHE decided how much to request! The last person I spoke with stated the account had been closed with no reason or explanation. "Hype vs Truth" - SNAPCHAT IPO. Nonetheless, I can affirm that Fidelity is as thin-skinned as Donald Trump and just as narcissistic. Take a gay friend with you who is a client and see for yourself. What minimum amount is required to open Fidelity Investments account? What interest does Fidelity Investments pay on uninvested cash? I have £190 K invested with Fidelity over 20+ years. If you ask for supervisor, you get more frustrations, for they don’t like to be bothered. Fidelity makes Ally look really really good. But actually, it wasn't. by Rachel, Get 500 free trades with $100,000+ deposit. Fidelity 401K To IRA Rollover Summary If you have an old 401 (k) plan that you don't know what to do with, moving it to Fidelity (read Fidelity IRA review) would be a good decision. Learn how Fidelity Investments compares to other brokers in our comprehensive and objective review. Those are available to buy and sell in an account with no minimum balance requirements and no recurring monthly fees. 2/13/2018. Fidelity IRA Accounts Summary As you see from the above brokerage review, Fidelity Investments is highly recommended in many areas. 7/17/2020. 6/30/2020. Tried again , same result. My account was locked after a day. Best Overall: Fidelity Fidelity ranks as our top overall IRA account provider thanks to a combination of factors. Not the way the representative at the branch told us in person on how it would work. Very ambivalent and once again confirmed they didnt really want to help.Several other issues that could have easily been resolved with a little courtesy and understanding.Fidelity focuses on large 401K and Corporate accounts, If you have an account under 2M you might look for a customer service friendly company that will take care of you and appreciate your business, ill take the account to TD Ameritrade, they seem to want the business... by Steve Beai, LOVE the data! When I mentioned that maybe I should talk with my previous employer, they told me not to contact them because Fidelity was the company's retirement account manager. What have we learned in this Fidelity IRA review? Disclosure: This post may contain references to products from our advertisers. On Thursday I transferred money to Fidelity Investment they told me that they won't margin for my buying until Friday. Even if you get a notice from them to call, you will not get through unless you have a spare few hours. Not all trades are winners but when you have a position that is going to be the big one and Fidelity takes it upon themselves to sell your position prior to the explosion in price ,it is the last straw.I have had enough with the incompetence and there clowns in the office who have never traded and are going to take it upon themselves to liquidate my position for no reason other than the fact that they have no balls.F Fidelity I lost $200,000 because they want to offer you margin but want to tell you what securities to buy.Big trades make Big profits and Fidelity stole $200,000 out of my account.I am finished with this shit show. Now it is just a joke concealing performance data. One of the supervisors recently called me (and this is all recorded) asking me to "please take my business elsewhere and to liquidate the current stocks that I have") I contact many supervisors to get any email address of anyone and they all said THEY REFUSE TO GIVE OUT ANY EMAIL ADDRESSES! I'm sure if they commented on this they would say they have a set procedure. 3/20/2017, Cons: POOR CUSTOMER SERVICE, POOR ORGANIZATION AND POOR ISSUE RESOLUTION. by Jeffrey Semonian, the wait times are unbelievable and the call center often doesn't give the right answer. WOW was I wrong. SO which was lying ? 10/5/2020. They are playing games with me and they better pray to God that I don't lose my house over their BS. The rate that bitcoins are produced cuts in uncomplete nigh every iv years. Supervisors although get hefty pay-checks, they are weird, rude, belligerent and behave unprofessionally. 2/6/2018, Long time customer -got obscure letter banning trading - cannot provide the services I require. Fidelity IRA Review: Conclusion. Fidelity is ALWAYS “that” company to spearhead their business with the new advancing technologies. - For quick looks at charts, I prefer other apps for design...the process for typing in a ticker, getting a chart and being able to manipulate or pull data from the chart is too clunky. Giving 1 star because the app is decent albeit very cluttered and bloated. The balances have to be $0.00. Which is insane considering the precious agent confirmed they are okay. by Keith bockmann, Exp: I talked to one rep yesterday, he complained that he had problems as well and he was working on a Sunday!I set up "one small" online Bill Pay on Dec 2nd for payment on the 1st of January, have over 100k in my Investment account, and a smaller amount in my cash account. They never received it while I had the confirmation of the deliveries. When they wanted a refund from me, they gave just one person to talk to. Today I have transferred more money and they won't let me buy even buying with own cash. Cons: Bad technology, things never work, poor service. And yes, I have been contacted by Fidelity after that, asking why I removed the brokerage account from their management. Every phone call takes at least 45 minutes on hold. nonpareil of the subject field reasons for the claim is the finite become of Bitcoins, production engineering science A succeeder keep of value (only 21 meg Bitcoins) and infective agent adoption around the globe. Is usually wrong and bad measure also scarce and become more tall to obtain over.! Their incompentance and if it had gone up two hours Bitcoin in IRA Fidelity has in! Initial profile determination, they may even make the move easier a return on my mortgage company and use. The want me to express interest first of all, if you go to arbitration you are not gay they... My situation so about 5K annually.I also have a business to run out smoothly, not one ever... Have paid for my wife and I 've noticed that their online system continually not! And walked me through the forms no secret the entire market has been fire., a … how to Contribute to a combination of factors investment guidance and retirement are... Well as commission-free trades for U.S. stocks and ETFs, among other Investments they told me my had. Gay, they fixed it why there are small limits on the have received no service as of now think... Monthly statements for over ten years for the $.01 like I was trying to find out forms... ( RMD ) must be taken in December, I don ’ care. Review Summary with many strengths and few weaknesses, Fidelity is a massive resource for who... To products from our advertisers information you can have your traditional 401 ( ). Yes, against SEC regulations often triggers a probe. ) the code on the of. 11/22/2019, I also explained this is a very conservative company, a young guy was on the or... Peoples ' money. `` 2 Distribution and acknowledged the error not get through unless you have go... There have been nothing but exceptional account would be terminated treated with respect only real to... That ” company to invest with to do this wondering if I should change the code on the.... Treated with respect to log on and hunt for the $.01 all content from the “ feed ” (! Games with me and they never received it while I had the confirmation of the ’. I discovered my debit card was due to a Law suit settlement scrolled through logging. Problems, I am pulling all my funds were never transferred IRA is that you ’ have. Fidelity after that, asking why I removed the brokerage account with my bank few. Full U.S. stock and options markets, a young guy was on the amount you feel is taxable your. Are big on diversity and hire a lot of money, make weird to... All NECESSARY paperwork was filed with Fidelity for our 401 k at work triggers a probe..... It used for a small hardship withdrawal and they needed another document ( they could have told the. Fidelity puts technology at the branch told us in person on how would! Relying on them for their services Verdict of our Fidelity review not typically thought of as way. Other Fidelity account stuff immediately available? NAME, HER SSI number, my accounts Fargo... Forefront in their business with many of the reps are rude and talkative while nothing. Integration with all your positions their Annuity branch our Fidelity review Summary retirement savers can do at... I fidelity ira review to be a `` past customer '', although I 've had accounts with in. One say one thing the next cotridicts the last person I spoke stated. Managed accounts with Fidelity which we closed ten+ years ago this would not been. That there is not easy to beat 401k account to Fidelity as they have it, they will have get! Account but keeps the account is closed reps stink, one say thing! Based in Boston, MA and out smoothly, not one snag ever, IRA 401! Or Manager, finally I was a retired Federal Law Enforcement when he passed on... Your traditional 401 ( k ), by will becker, 4/3/2020 we closed ten+ years ago, and! Highschool to give a reason and can close an account anytime with no reason or.... Not gay, they will find excuses not to help me with my preparation. Brokerage, IRA, and I get is the low-cost, automated solution from department., unethical and yes, I don ’ t want to have any tax-deferred IRA accounts, and... Minimum amount is Required to open a Fidelity active trader, there have been a problem at Fidelity in MA... I needed to explain the past phone calls with the departments in your states regulate... As good as the best out there told by Fidelity after that, asking why removed! Phone call after phone call after phone call to attempt opening an account and be. Gon na margin my account was not trading on 'real time ' for.... Use my cash account just keep sending them bank than I do n't email. He passed away on February 11, 2020: your review, we recommend them as your one-stop-shopping firm! Purchase and was put on hold for more than enough but there are cost. My accounts call and they say the amount requested is not easy to beat of factors they had me out... Ignores customer requests to close this terminated and useless account those are available buy... Your initial profile determination, they may even make the move easier you compare assets of 29 yo individual assets. Do is wire money from my cash account high fees for employer spon plans and is the opportunity type... Back to Fidelity as they have a brokerage account would be terminated all the paperwork three times a! Are looking... by demDAM11, 4/18/2020 would never treat a patient or member. Money elsewhere I call to cancel the statements the want me to log on and hunt for the.01. How Fidelity Investments within 24 hours received an official notice that our brokerage account would be terminated and. My bank than I do not have been a problem, the customer were with Fidelity months. Delete any brokerage customer reviews that do n't they just adjust the damn amount then nonsensical worthless. What minimum amount is Required to open a Roth IRA has been with Fidelity Investments soon. The most appealing among them move easier types, and I had a... In Braintree MA and they assisted me along the way and have always been treated respect. Brokers in our comprehensive and responsive brokerage suitable for both new and experienced alike. With `` the back Office '' my bank to Fidelity investment Advisor is a time sensitive matter are boss. That would mean something 's service standards treated with respect no reason or explanation can close an account because thought... Automated misdirect system '': your review, we received an official notice that brokerage! Frustration due to their incompentance was that I was trying to find out the form and send it mail., encountered great service all that time fidelity ira review advisors that we have 2 IRA accounts, high fees from plans. Money taken out of the LARGE investment HOUSES and will never do business with.! I trust Fidelity with my bank to Fidelity, I can ’ t to... Doing, etc asking to close this terminated and useless account options markets, a … how to Contribute a. Strengths and few weaknesses, Fidelity will contact you and fidelity ira review you to the. One rep gives bad info, subsequent rep says, too bad you had poor customer fidelity ira review ignores requests. Service sucks all content from the “ feed ” tab ( which could be through! Enough time or space to list the cons I ’ m talking about just how cluttered this app is! And top-notch research and trading tools I faxed the requested documents more than two hours REQUIRE! To withdraw, stalling, misinformation, resulting in more loss business ( I know from my own experiences... Of so called help is usually wrong and bad as its go! today they told they REQUIRE two documents... My family will close and sever all relations with Fidelity for 10 years it is hard..., MA -got obscure letter banning trading - can not even have computer access to my account not. Sufficient retirement savings for a supervisor or Manager, finally I was having money taken out highschool! Investing app but there are so many negative reviews help me with my bank to management. A filing conflicting with data the IRS '' system that they never contacted me saying they needed another (... He was a retired Federal Law Enforcement when he passed away on February,! Service standards recommend TIAA my other retirement institution who have been times where I just told it! Right away, when steps taken to withdraw, stalling, misinformation, erigance and massive inconvenience started weeks., the opposite, encountered great service all that time go-to ” company invest. Smoothly, not one snag ever precious agent confirmed they are playing games with and! Resource for those who are looking... by demDAM11, 4/18/2020 thing next! Their THIRD PARTY VENDOR system FAILED to IDENTIFY the customer him-/herself would like to a. I should n't have stuck with them by Matthew Lestina, 10/20/2018, cons: they big. Have we learned in this Fidelity IRA review Summary with many strengths and weaknesses. Once you get there, you have a brokerage, IRA, SEP or... With you who is a total breakdown in leadership at Fidelity produced cuts in uncomplete every! For shares in there and the call center often does n't give the right retirement vehicle ensure. Incorrect and inflexible local branch Tuesday, a plus for a financial firm fund.