SMS ‘Swap’ plus your new SIM number*OTP# from your existing SIM to 44770, e.g., Swap 1234567890*2345# Wait until your existing SIM stops working … Now some people don't even take out a insurance, and if they do its for insuring the device and it does not matter what sim card is used in the device. Known as the Self-RICA app, it automatically captures and validates the customers’ personal details against external trusted sources including the Department of Home Affairs, biometrics and Artificial Intelligence creating ultimate convenience for the customer and for Vodacom. According to vodacom it's for the insurance since you can put in a sim from any other supplier. For queries, contact us on 0861 426 333 or [email protected] TOBi can help you RICA your Vodacom Prepaid SIM card with ease on the #MyVodacomApp. Images are Clear / not blurry • Images are High-quality, The Information is fully visible on the document, Your ID / Passport picture matches your Selfie and Video taken, Your ID Book or Passport (if using) is open, The image is of your original ID or Passport (No photocopies). You will receive two SMSs. According to Jorge Mendes, Vodacom Chief Officer Consumer Business Unit now the process have been simplified and further digitised the journey for their customers. “Once verified, the customer can insert the SIM in any cellphone where they will receive a welcome message from Vodacom with their new cellphone number,” Vodacom said in a statement. The introduction of Self-RICA is our way of introducing digital innovation where we remove the hustle of visiting a store to RICA a SIM. South African law, RICA requires user validation via user ID and proof of residence before activating SIM services. Because I am staying with a friend not in a hotel, a rep on the Vodacom website chat told me I would need my friend to purchase and register the SIM, but I find it hard to believe they would really refuse to sell me one. Simply insert your sim card into your cell phone. Just take your ID and proof of residence to any RICA agent -- like PEP, Hi-Fi Corporation, GAME, any cellular outlet etc and submit your details. Throughout the process, you will be prompted to take photos of your identification document (ID card, ID Book or Passport if you are a foreign national), make sure: To find out more information about Self-RICA, customers can visit Vodacom and click on Self-Service and Select Vodacom Self RICA. She holds two post-graduate qualifications - a BJourn in New Media and BA Hons in Linguistics. Using your existing cellphone number, send an SMS saying ‘portme’ followed by your new SIM number to 0827678287. New Vodacom customers can now Self-RICA through TOBi, Vodacom’s Chatbot on the MyVodacom App. Known as the Self-RICA … Getting Connected Have your sim card RICA registered. The…. Once registered, you’ll be able to use the same username and password to log in for all Vodacom’s digital platforms, such as the My Vodacom App. Simply insert your sim card into your cell phone. Although the company’s Yaris…, Honda has added a new crossover to its local product portfolio — the Honda WV-R. The RICA law is meant to cut down on crimes committed using cellphones and requires anyone who owns a SIM card to have it registered with their service provider and hand in … sign up. Log in or Register now! New number but no time for new-number admin? All these identities are compared using Artificial intelligence and biometrics and then verified with the Department of Home Affairs. It will activate automatically, and if not simply dial 136 from your cell… Read more » AI and biometrics compare these identities and then verify them with Home Affairs, the company says. According to Vodacom, the process involves taking a picture, scanning a new prepaid SIM card, an ID document (or passport for foreign nationals), and then recording a video with a unique PIN as proof of your identity. One will be a confirmation SMS, and the other will contain the date the porting will take effect. It’s 22 December and the Steam Winter Sale has begun! If your new SIM card is … To access TOBi on the My Vodacom App, select the “Chat to TOBi” option in the app. RICA will likely be amended in the future after a 2019 ruling by the Gauteng High Court found that some parts of RICA are unconstitutional. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. Customers usually do this at the mobile provider’s store. Vodacom has recently introduced a simplified solution to allow existing Vodacom customers to self-RICA SIMs from the comfort of their own homes. However, the ruling focused on the communication interception rights of government. A South African website called COVID Checkup, founded by two local fintech entrepreneurs, lets you measure your mortality risk and screen for COVID-19. You can sign-up for My Vodacom by registering for My Vodacom online, either on your computer or from any phone or tablet with internet access. This is possible as the network providers work with the Home Affairs department to validate the information provided. You can access the feature … ; RICA your SIM. Locked out of your phone? Once installation is complete, open the … Have your MTN SIM card registered at your nearest MTN store or participating retail outlet as soon as you've bought it. Traditionally customers would have to visit a Vodacom store and present some form of identification, proof of residence and the SIM card. However, the new self-RICA feature lets Vodacom customers do this through their app. Vodacom highlights the feature as a way to enable South African residents to maintain social distancing. To check if your SIM card is RICA registered, simply SMS ‘RICA’ to 31050. Apple’s latest audio product, the AirPods Max, have officially launched in South Africa and are now available from the iStore. The on-demand delivery app, Bottles has been acquired by Pick n Pay and has officially launched as the on-demand service for the local retail chain…. Vodacom South Africa this week unveiled an innovative and convenient way to 'Self-RICA' through TOBi, Vodacom’s chatbot and trusted self-service team member. Now, with Vodacom adding additional self-service functionalities to their chatbot, customers can Self-RICA with TOBi’s help. Traditionally customers would have to visit a Vodacom store and present some form of identification, proof of residence and the SIM card. No stress. By signing up for this email you agree to receive the latest info from Burnmedia Group. Whether you’re buying for a friend or just adding to your endless…, The most exciting Toyota in decades has been confirmed for local release, with the GR Yaris coming to South Africa. Traditionally customers would have to visit a Vodacom store and present some form of identification, proof of residence and the SIM card. Check your RICA status: Vodacom – SMS RICA to 31050 (free) MTN – dial *131*4# Cell C – dial *133*7422# Virgin Mobile – Dial *124# I'm still not satisfied with vodacom lame reply. To port from Cell C to Vodacom, you need to take the following steps; First you need to buy a Vodacom SIM. Currently it is possible to register your SIM card in all Vodacom’s regional Walk-In Customer Care Centres and selected Vodacom shops, and other Vodacom outlets. URGENT – remember to RICA your SIM card by the end of June, or you WILL get cut off. Woolworths launches trial of same-day grocery delivery app Woolies Dash, #NoRechargingForMTN trends as users threaten boycott over MTN data, IBOR reform has significant implications for SA’s financial industry, Bottles officially launches with Pick n Pay, West African solar startup secures $8.5-million, MateBook X Pro review: Huawei’s ultraportable for professionals [Sponsored], Apple AirPods Max launched in South Africa – here’s their price, Great news for Toyota hot hatch fans – GR Yaris confirmed for South Africa, Honda WV-R: High-riding ‘Jazz’ now in South Africa, MTN launches 5G network: Everything you need to know, South African website lets you measure your COVID-19 risk. 'One of our core pillars in our Vision 2020 purpose includes creating a digital society. Extra! To RICA your new Vodacom SIM online, you need to take the following steps; Download and install the My Vodacom App. Today, users rallied behind the…, Since 2017, Interbank Offered Rate (IBOR) reform has been on the cards in many markets around the world. Site links. Find out more by reading our cookie policy. Has anyone recently purchased a SIM card at the Cape Town airport and if so how much was it, and what was required from you for RICA registration? You can access the feature through the My Vodacom App, which uses Vodacom’s self-service chatbot TOBi. Megan has been writing about technology since 2016, but takes pride in being a life-long technophile and nerd. Now, with Vodacom adding additional self-service functionalities to their chatbot, customers can Self-RICA with TOBi’s help. Now, with Vodacom adding additional self-service functionalities to their chatbot, customers can Self-RICA with TOBi’s help. You can also register your SIM card when you upgrade your contract. Download the My Vodacom app and use our Detailed Data Usage tool to see the top 10 apps and websites using your data. Self-RICA your prepaid SIM card with TOBi on the My Vodacom App Due to high order volumes, deliveries can be expected within 10-14 working days. According to Apple, these…, Extra! Vodacom has introduced a self-RICA feature, letting you register your new SIM card from the comfort of your home. No article may be published or reproduced without prior written permission from Memeburn. Now, with Vodacom adding additional self-service functionalities to their chatbot, customers can Self-RICA with TOBi’s help. For South African Nationals, use your green South African ID Book or new ID card, and for Foreign Nationals, use your Passport. As a result, South African residents will still need to register their SIM cards according to RICA. The use of the London Interbank…. When starting the Self-RICA process, make sure that you have an ID document at hand. Following the successful introduction of the 'Vodacom Self-RICA' app that we used to assist customers to update their already existing RICA details, with just over 5,000 app downloads on the Google Playstore, Vodacom has added another new innovative Self-RICA layer for customers to RICA new Sim cards. Ask our community. How much it costs to replace a SIM card in South Africa SIM cards are usually quite robust and can last for years without any problems, but they are not immune to damage or other issues. Vodacom has introduced a self-RICA feature, letting you register your new SIM card from the comfort of your home. The process is as simple as taking a picture, scanning a new prepaid sim card, an ID document or passport for foreign nationals, recording a video with a unique pin as proof that you are the correct person requesting the Self-RICA. Vodacom – Getting Started with new Sim Card Getting Connected Have your sim card RICA registered. All SIM cards in the country must be registered with a user’s personal details such as residential address and ID number Online registration allows customers to avoid queues Vodacom was the first telecommunications company to make use of online RICA in 2018, but this was only used to verify and update RICA information of existing customers No further extensions will be granted. Woolworths has officially launched the trial of its same-day grocery delivery app Woolies Dash. Vodacom is lawfully required to verify the information and RICA register every Vodacom SIM card before it can be activated. With the old Cell C number still in your phone, create a message with the following; portme + new SIM number. Insert your new SIM card into the cellphone. © Memeburn 2018, a Burn Media publication. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. (Eg portme 0828625363); Send the message to 082 767 8287.; You will receive a confirmation message and another message with the date when you will be moved to Vodacom. The MateBook X Pro is the latest Huawei laptop to land on South African shores, promising a premium experience in a lightweight form factor…. The company’s third-generation Grand i10…. The process is as simple as taking a picture, scanning a new prepaid sim card, an ID document or passport for foreign nationals, recording a video with a unique pin as proof that you are the correct person requesting the Self-RICA. New Vodacom customers can now Self-RICA through TOBi, Vodacom’s Chatbot on the MyVodacom App. We’ve simplified the process and digitised the journey for our customers. Vodacom – Getting Started with new Sim Card. To port to a Vodacom prepaid account, you need to purchase a Vodacom SIM card registered with RICA. Sign up to our newsletter to get the latest in digital insights. The WV-R is effectively a Honda Jazz for gravel…, Korean car brands do a tidy trade in the sub-R200 000 market segment and Hyundai has reinforced its local offering. Vodacom has recently introduced a simplified solution to allow existing Vodacom customers to self-RICA SIMs from the comfort of their own homes. Traditionally customers would have to visit a Vodacom store and present some form of identification, proof of residence and the SIM card. Prevent fraudulent activity, here is how to remain safe from SIM swap fraud. Once verified, the customer can insert the SIM in any cellphone to activate it where they will receive a welcome message from Vodacom with their new cellphone number. Alternatively, customers can add “TOBi” [082 009 8624] as a contact on WhatsApp and ask TOBi questions about Self-RICA. Sign up to our newsletter to get the latest in digital insights. It will activate automatically, and if … To improve your experience, deliver personalised content and advertising. As part of government's crime prevention efforts, SIM cards must be registered in compliance with the Regulation of Interception of Communications and Provision of Communication-Related Information Act (RICA). This is yet another way we are continuing to drive a digital transformation journey for ourselves and for our customers' said Jorge Mendes, Vodacom Chief Officer Consumer Business Unit. This helpful guide will show you the steps to take in retrieving your PUK number. Vodacom South Africa Cellphones; Tablets; Routers; SIM cards Recently, it unveiled its ‘Reddit’s 2020 Year in…, South Africans have been up in digital arms the past few weeks expressing their discontent with MTN’s high data prices. After registration it may … If your new SIM card is RICA registered, the SIM card will automatically be activated when you insert the SIM card in your device (phone or data card) and the SIM card first connects to the network. Senegal-based startup, Oolu has secured $8.5-milliom in a Series B round of investment led by RP Global, an independent renewable energy developer, and several…. RICA requires those buying a new SIM card to provide identification and proof of residence. In November 2019, at the same time as Rain, Vodacom adopted an online process where sim-cards can be RICA’ed through an online application. This process can take upto 24 hours. 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