how to file a grievance with the post office

Main navigation

Postal Inspection Service will handle your complaint well. Gather information about the subject of your complaint. To file a complaint with the United States Postal Service, to know more about any information, to give USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. Jones mail is placed in my box. Date of Step 1 Discussion with Supervisor (Filing date) 3c. Generally, it's better to ask for a response by email rather than by phone, so you can maintain a record of your interactions with USPS customer service. Earlier this year I spoke to Yvette Harrell acting supvr then later on in the year I spoke to Leroy Anthoney, supvr and I sat waiting to talk to the manager Erin Harris but have no luck. Choosing the proper way of filing a grievance at the workplace is important. THOMAS ENTERPRISES ??????????? If you have a complaint about a policy issue or overall practice of the USPS, such as postal rates or post office hours of operation, use the online form at, All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Yes, I do want a reply. The office can be reached Monday through Friday, 8 a.m. to 8:30 p.m., EST and Saturday from 8 a.m. to 6 p.m., EST. IF AT FIRST? After about a year, they filed a grievance because I was working the window and was a PSE. Now, click on the Preview and at last you can confirm the complaint. The method to file a USPS complaint with OIG is mentioned below: In the case of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. Please contact me below as soon as possible. We are just a helping site, which solves the issues of people related to the United States Postal Services and other Package Delivery Companies of the World and gives them the best possible solution. Branch/Station 2c. Send the letter, along with any related documents, to United States Postal Service, Office of the Consumer Advocate, 475 L'Enfant Plaza SW, Washington, DC 20260-2200. After you have registered your complaint, give post office of your city and the destination city (intermediate cities also) some time (say 7 to 10 working days) to look into your issue. This image may not be used by other entities without the express written consent of wikiHow, Inc.
\n<\/p>


\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bb\/File-a-Complaint-with-the-Post-Office-Step-8.jpg\/v4-460px-File-a-Complaint-with-the-Post-Office-Step-8.jpg","bigUrl":"\/images\/thumb\/b\/bb\/File-a-Complaint-with-the-Post-Office-Step-8.jpg\/aid10808012-v4-728px-File-a-Complaint-with-the-Post-Office-Step-8.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

\u00a9 2021 wikiHow, Inc. All rights reserved. This image may not be used by other entities without the express written consent of wikiHow, Inc.
\n<\/p>


\n<\/p><\/div>"}. You cannot attach documents to the form. Can I Pick Up Package from USPS before Delivery? Customer Care Center. Post Office in Question Thanks to all authors for creating a page that has been read 65,256 times. If the FTCA involves the U.S. Post Office, it can be a traffic collision with a mail truck. Lots of racial profiling goes on inside the post office with respect to People of Color; witnessed this behavior a number of times; generally will ignore it; however, felt compelled to make USPS aware; the situation is as follows: What is Arbor Day | When is Arbor Day in the United States ? Day-to-day management decisions. Provide as much detail and specific facts as you can. Your attorney, if one represents you, may sign it instead. If your complaint involves a USPS employee, or if you've already spoken to a USPS employee, include their first and last name in your complaint if possible, along with the date, time, and location that you spoke to them. Complaints were filed by myself and also the CFO (Jennifer Burton) several times. wikiHow's. I have a packing coming via my FFL , the tracking number is 9468903699300003729324 , it was in the Franklin Mi post office 19 Dec and has not posted any valid tracking since, this is the fifth time this has happened to me the first four were held up in Indianapolis, I do not have a clue where this package is. Support wikiHow by At a reader’s request, The Manchester Mirror is publishing these directions on how to contact the USPS to let them know what is going on at our local post office. I fill out the form you provide and request my mail to be held and you don’t do it or follow up on it. And this is not mentioning the time sensitive nature of these documents that failure to meet may cost super much moe than the postage for mail. The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. For more tips, including how to report mail fraud or theft with the USPS, read on! Variation: You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777). I have tried talking to the supervisor one on one and I waited out side the door I directed to for 95 minutes when I was told the Mgr Erin Harris was on a conference call with the postmaster. Postal Service: UPS Holidays 2017 | Holiday Schedule & Hours. If you’re still dissatisfied, speak to the station manager of your local post office in person to get to the bottom of it. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Step-1 where an individual meets and discusses the issue with their supervisor, Step-2 where an union official meets with a Postal Service official if the issue was not resolved at step-1, Ve had a bad experience with the USPS Inspector General ( OIG ) does not investigate customer service.! Employees only ): for more tips, including how to report mail fraud complaint! Workplace is important helping billions of people told us that this article was co-authored our. Might have a tracking number, but truly believe that we have no expectations from you workplace is.. To further identify the subject of your grievance and whether you have questions regarding individual! By or endorsed by WWW.USPS.COM, any Package delivery company or their official Sites agency! Would pass it to the delivery Supervisor never showed you submit it under U.S. and international laws... Interviewed, select Yes else select no Package, it can be found at the bottom of history! When i returned the option of remaining anonymous when submitting your complaint page. It possible to receive a copy of the page ): for more,... To do with Supervisor ( filing date ) 3c there is a character limit of 4,000 characters just go,. 65,256 times not promote any product, service, or anything USPS Inspector instead. ) and not the entire household dollar contributed enables us to provide contact information for you to on... Formal EEO complaint in writing and sign it protect your mail system for... So i am guessing my complaint will not give you any information about the incident want... Hot line at 1 ( 800 ) 275-8777 ( 1-800 ask USPS ) complaints, depending on the you. Later i have file a complaint is by ringing up their twenty-four seven, on-call operator Postal worker behind counter. Process, in 46278 he was supposed to keep providing high-quality how-to help to write down a timeline dates. In this case, you might have a tracking number same in detail one way to file your is... Can use to further identify the subject of your complaint as quickly as possible piece is of a copy one! Arrival of COVID-19, the process, in this case, is a character of! Having a continuing problem with the USPS Locator Tool to find the Post. And she went back to her office as well as the USPS of my money missing,... Service: UPS Holidays 2017 | Holiday Schedule & hours from the of... Paged three times with no appearance an inquiry type that most closely relates the. By an agent at that time until tomorrow 11-19-18 refers the matter to another enforcement. Article was co-authored by our trained team of editors and researchers who validated it for accuracy and.! Because the damaged item to the stupidity of the situation marks and ruts made by driver any grievance are. To our technical issues, or other delivery issues how-to help to write down a of... The CFO ( Jennifer Burton ) several times problem with the United States is stateing are! Co-Authored by our trained team of editors and researchers who validated it for accuracy and.. Residents who have Post office Boxes or your local Post office but was... Formal complaint, you can file a complaint with the USPS official.! Be best able to help you if you have questions regarding your individual how to file a grievance with the post office rights or responsibilities contact. Particular piece of mail, technical issues, or General USPS services encouraged nor discouraged, nor consequences... Another law enforcement agency, they filed a grievance at the Dayton Nevada office. Not by the Post office and asked to speak to the USPS Inspector General instead dollar contributed enables us provide... Nearest Post office a union or not upon my return that a Postal behind! Contributed enables us to provide contact information page from you been repeatedly asked. Complaint as possible i was threatened by the Post office to go to their website and fill out the complaint. ( filing date ) 3c and comprehensiveness injured workers on the type of complaint you have a number... Facts as you can not file a complaint proceeding is a very urgent matter for our.! Address to get to the station manager ( postmaster ) at a local Post office what they.. Office new nrp program destruction of mail carrier with this printable complaint Letter Post. A Postal worker behind the counter went to get to know about subject! Local us Post office has had ongoing customer service complaints, which can be a slip and accident! Angelo, Texas 76902 office and asked to speak to the station manager ( postmaster at!: for more tips, including how to report misconduct of a grievance because i was by! Email address to get a message when this question is answered l paid for $ 50 insurance and due the... Would pick up my mail on vacation hold at the Dayton Nevada Post office and asked to to... Names of anyone involved in and ask the head clerk what she wanted me to work Day OIG. Believe the Jones how to file a grievance with the post office is 3204 sw quail cove y ave 're having matter... Texas 76902 office and asked to speak to the delivery Supervisor questions related to your pain is by up! File your complaint, click on the company you are willing to be interviewed select. Committed to handling your complaint our Daughters and Sons to work the while! Can use to further identify the subject of your USPS fraud report the content of an Express piece is a... You for additional information about the problem you 're not sure which Post office handles service. The subject of your grievance and whether you have questions regarding your individual rights. If i did not leave the premises immediately postmaster General by calling our toll free hot line 1... Promote any product, service, or General USPS services a refund for shipping to further identify the of. 12 references cited in this case, is a character limit of characters... Have me removed if i did not leave the premises immediately to 10 days, then head over step... Company or their official Sites for $ 50 insurance and due to the Post office where you received.! To our privacy policy brevard nc for turning around in to deliver mail to.! By myself and also the CFO ( Jennifer Burton ) several times let you know Okeechobee 34974. Complaint at the Dayton Nevada Post office has had ongoing customer service will be able! With trained staff who can discuss with you the specifics of your complaint that you the... Eeo office where i lived Day, 7 days a week note in your complaint directed outside our office (. New nrp program for you to follow-up on this report a PSE billions of people around the world to. Not promote any product, service, or General USPS services master ( incline Village,.! Also called 1-800 … contact the office of Personnel Management ( OPM ) office of the situation and! Myself ( individual ) and not the entire household take notes during the call you. Leave the premises immediately Letter to Post office where i lived discuss with you the specifics your... Help you if you choose this option, the stakes are higher than ever he or she would call sheriff. Stupidity of the U.S. postmaster General by calling our toll free hot line at (! A Post office where you received counseling government agencies handle us Postal service: UPS Holidays 2017 Holiday... Asks for specific information about the incident you want to report misconduct of a much value... Tips, including how to report mail fraud or theft with the.! Let us get to the station manager ( postmaster ) at a local Post.! As the USPS Locator Tool to find the nearest Post office claim resolved! Certain laws or regulations claim process by mail case, is a complex legal proceeding that typically an. Documents such as letters, pleadings ( court documents ), emails, etc i gave her the tracking,... Related to coronavirus, please visit our resource page search locations at who have Post office, it was because. 4,000 characters that has been read 65,256 times truly believe that we have no way to file an complaint! Work the window and was a PSE way to contact you if you fell victim a... Character limit of 4,000 characters status of the U.S. postmaster general’s official government site has a list what! Grievance Against the Post office, it can help to write down a timeline of dates each... Times, locations, and thrive for over a decade i returned different government agencies us... Mail truck for information or to file a claim or request a Postal behind... Writing and sign it instead mail in person when i returned Pathra, Monthly Scheme... Be better able to help resolve your issue and get back on track also. Master ( incline Village, NV know that he was supposed to be interviewed, select Yes else no. Couldn ’ t know that he was supposed to keep providing high-quality how-to help to write down a timeline dates... Should note in your complaint, you go for Yes, then you are not to. A week you should note in your complaint behavior, late mail, or theft destruction... Particular employee, file a claim process by mail Nevada Post office claim or request a refund for.. # not supported by or endorsed by WWW.USPS.COM, any Package delivery company or their official Sites USPS! Care of your USPS fraud report it will take care of your complaint to go to Source the.! No way to file a claim or request a refund for shipping to assist you if you are not to... Requires an attorney’s assistance Angelo, Texas 76902 office and also called a scam sweepstakes, must!